Frequently Asked Questions

Everything you need to know about your Celestial Mama journey

Orders & Shipping

We ship all orders within 1-3 business days. Once shipped, standard delivery typically takes 5-10 business days within the US. You'll receive a tracking number as soon as your order ships.

Currently we ship within the US only. We're working on expanding — sign up for our newsletter to be the first to know when international shipping opens.

Shipping is $5.99 for orders under $50. Orders of $50 or more ship free.

Yes! Once your order ships, you'll receive a confirmation email with your tracking number and carrier link.

Products

Our products are thoughtfully curated for pregnancy and postpartum wellness. The Postpartum Herbal Sitz Bath Kit uses natural herbs traditionally used in postpartum recovery (calendula, lavender, yarrow). As always, consult your midwife or healthcare provider before starting any new herbal practice.

The Mama Ritual Bundle includes all three of our core products: the Postpartum Herbal Sitz Bath Kit, the Celestial Pregnancy Journal, and the Birth Affirmation Card Deck — a $84 value for $70. It makes a beautiful gift or a complete self-care ritual set for any mama.

Absolutely — the Birth Affirmation Card Deck is one of our most-gifted items. They come packaged beautifully and are perfect for baby showers, birth celebrations, or as a thoughtful postpartum gift.

We care deeply about the earth and work to source from suppliers who share that value. Our herbal products use natural, plant-based ingredients. We're continuously improving our packaging to reduce waste.

Returns & Support

We accept returns within 30 days of delivery for items in their original, unused condition. To start a return, email us at team@celestial-mama-co.madethis.app with your order number and reason for return.

We're so sorry if that happens! Please email us at team@celestial-mama-co.madethis.app within 7 days of delivery with your order number and a photo of the damage. We'll make it right immediately.

Email us at team@celestial-mama-co.madethis.app — we respond within 1 business day. We're a small team and we truly care about every mama we serve.

We process orders quickly! If you need to make a change or cancel, email us within 2 hours of placing your order at team@celestial-mama-co.madethis.app and we'll do our best to help.

Still have questions? We’d love to hear from you.

Email Us